Refunds/Cancellations

All Sales Final

 

Effective Date: January 1, 2023

 

Thank you for choosing Kaylin Maurice Music. This All Sales Final policy explains our stance on sales and outlines the terms and conditions regarding refunds and returns for our products and services.

 

    1.    Product/Service Descriptions:

 

    •    We strive to provide accurate and detailed descriptions of our products and services on our website and other sales channels. It is your responsibility to review the information provided and ensure the product or service meets your expectations and requirements before making a purchase.

 

    2.    No Refunds or Returns:

 

    •    All sales are final. Once a purchase is made and the product/service is delivered or accessed, we do not offer refunds or accept returns, except in the case of a product defect or service failure that falls within the terms of our warranty or service agreement.

 

    3.    Product Defects or Service Failure:

 

    •    If you believe you have received a defective product or experienced a service failure, please contact our customer support team within 7 days of receiving the product or service. We will assess the issue on a case-by-case basis and, if the defect or failure is determined to be valid under our warranty or service agreement, we may offer a replacement, repair, or alternative solution.

 

    4.    Contact Us:

 

    •    If you have any questions or concerns regarding this All Sales Final policy or need assistance with a product or service issue, please contact our customer support team at kaylinmauricemusic@gmail.com. We will be happy to assist you and address any concerns you may have.